Ko99 Terms & Conditions – Please Read Before Using Our Services

1Introduction & Definitions

These Terms and Conditions ("Terms") constitute a legal agreement between the ko99 platform and its users ("you", "member"). ko99 is an internationally licensed online gaming and betting platform ("Platform", "Service").

By registering or using ko99's services, you agree to these Terms in full. If you do not agree with any part of them, please refrain from using the platform.

Key definitions used in these Terms:

• "Platform" – The ko99 website, app, and all related services.
• "Member" – Any individual registered on ko99.
• "Gaming Balance" – Funds held in a member's account.
• "Bonus" – Any additional incentive offered by ko99.

2Account Registration

To access ko99's services, you must first create a personal account. All information provided during registration must be accurate, complete, and your own.

• Each person may only open one account. Multiple accounts are strictly prohibited.
• It is the member's responsibility to keep their account login credentials (username and password) confidential.
• You may not allow any third party to access or use your account.
• If you notice any unusual activity on your account, contact ko99 support immediately.
• Ko99 reserves the right to decline any registration request at any time, with or without providing a reason.

3Age Verification & Eligibility

Ko99 strictly enforces an 18+ policy. Use of this platform by anyone under the age of 18 is strictly prohibited.

• During registration, you must confirm that you are at least 18 years of age.
• Ko99 may request a national ID or passport for age verification at any time.
• Ko99 reserves the right to hold withdrawals pending until verification is complete.
• If an underage member is identified, their account will be closed immediately.

4Deposits & Withdrawals

Ko99 supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

• The minimum deposit amount is listed on the platform's cashier page.
• Deposits are generally credited to your account instantly.
• Withdrawal requests are generally processed within 1–3 business days.
• Account verification (KYC) must be completed before withdrawals can be processed.
• Deposited funds will only be returned via the same payment method used.
• Ko99 may request additional verification for any suspicious transactions.
• If money laundering or fraud is suspected, the transaction will be suspended and the relevant authorities will be notified.

5Bonuses & Promotions

Ko99 regularly offers a variety of bonuses and promotional deals. Each offer comes with specific terms that must be met before any cashout.

• Once a bonus is accepted, withdrawals will not be permitted until the specified wagering requirements have been met.
• Attempting to claim the same bonus more than once will result in the bonus being voided.
• Expired bonuses will be automatically removed from the account.
• Ko99 reserves the right to modify or cancel any bonus program at any time.
• Any evidence of bonus abuse will result in account closure.

6Responsible Gaming

Ko99 believes gaming should be a form of entertainment. We never want any member to develop a gaming addiction or suffer financial harm.

• Members can set their own daily, weekly, or monthly deposit limits.
• A cooling-off option is available to temporarily suspend your account for a set period if needed.
• Contact support to request permanent self-exclusion.
• If you feel you may have a problem, seek professional help and visit our responsible gaming page.

For more details, visit our Responsible Gaming page.

7Prohibited Activities

The following activities are strictly prohibited on the ko99 platform:

• Operating multiple accounts.
• Placing bets using bots, scripts, or automated software.
• Attempting to abuse or manipulate the bonus system.
• Attempting to breach the platform's security systems.
• Collecting or using another member's account credentials.
• Money laundering or any other illegal financial activity.
• Unauthorized use of ko99's name or logo.

8Account Closure & Suspension

Ko99 reserves the right to temporarily or permanently suspend any account, without prior notice, for any reason — including but not limited to the following:

• Any violation of these terms.
• Providing false or incomplete information.
• Suspicious or fraudulent activity.
• Failure to comply with regulatory requirements.

Members may also close their account at any time by contacting support. It is the member's responsibility to withdraw any available balance before the account is closed.

9Limitation of Liability

Ko99 platform services are provided on an "as is" basis. ko99 is not liable for the following:

• If a game is interrupted due to loss of internet connection or a technical issue.
• Damage caused by the member's own device or network.
• Software errors from third-party game providers.
• Unauthorized access resulting in member loss, where the member has shared their own login credentials.

10Privacy & Data Protection

Ko99 takes the protection of members' personal data very seriously. For full details on how we collect, use, and safeguard your information, please visit our Privacy Policy.

• Members' personal information is never sold to third parties.
• Information may be shared with authorities to meet legal compliance obligations.
• All data is kept secure through SSL encryption.

11Changes to Terms

Ko99 reserves the right to modify these Terms and Conditions, in part or in full, at any time. A notice will be published on the platform before any changes take effect.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. We recommend checking this page regularly.

12Contact

If you have any questions or complaints about these terms, please contact our support team. Our Bangla-speaking support agents are available 24/7.